Jishu Tarafder
CEO & Chief Consultant, CORPORATECOACH (Corporate Training and Hospitality Management Company)
Jishu Tarafder is an expert leadership & management development professional from Bangladesh. In the mid nineteen eighties Tarafder started his career as an entry-level executive in the hospitality industry; however, within a few years, with his enthusiasm, dynamism and perseverance he became a manager. Since then he has held many key managerial positions in the Sales & Marketing and Training & Education areas in several 5-star hotels and training institutes in Bangladesh as well as in overseas. Tarafder has a career history of more than thirty years and he carried out an extensive research in the field of human potential development and professional development. He has a vast teaching and consultancy experience in first class international hotel chains, banking sector, corporate training companies, real estate companies, hospitality institutes, electronic media, and telecommunications sector. Following are a few names where Jishu Tarafder has worked and trained: Dhaka Sheraton Hotel, Radisson Water Garden, The Westin Dhaka, BRAC Bank, Aamra Group, Grameen Phone, Bangla Link, ProthomAlo Jobs, Qatar Airways, Lake Shore Hotel, Metronet, IUBAT, Apollo Hospitals, Katalyst, Adcom, Standard Chartered Bank, Aventis, Navana Group, Unique Group, The City Bank Ltd, Kallol Group, Popular Pharmaceuticals, Square Pharmaceuticals, SGS, IDLC Finance, Avery Dennison, Chittagong Skill Development Center, DCCI, Premier Bank, Cambrian College, Crown Cement etc., ILO, Superstar Group, Apex Group, Epyllion Group, Chaity Group, Bureau Veritas and many more. Tarafder holds several international professional training qualifications including a qualification as a certified trainer and assessor of Technical & Further Education (TAFE), Australia.
Specialties:
- Leadership & Management Development
- Executive Coaching & Mentoring
- Training Needs Assessment
- Competency Based Training
- Hospitality Management
- Service Culture Development
- Organizational Development
- Performance Management System
- Job Evaluation & Compensation Management
- Succession Planning and Career Planning
- Productivity Analysis
- Employee Satisfaction Survey
- Marketing Communications
- Customer Relationship Management
- Mystery Shopping Survey
- Customer Satisfaction Survey
- Business Feasibility Study
- Business Development
- SME Startup Management
- Corporate Film Making
Munir Hasan Khan
Founder and CEO, Impra Consulting International, USA
Munir Hasan Khan is the founder of “Impra Consulting International” incorporated in USA. He is an author, educator, motivator and international business consultant. Graduating from California State University with an MBA, Munir is a much sawed after speaker. He inspires and informs people and helps them to realize their true potentials. He has taken his dynamic personal messages to many corners of the globe – starting from the USA to Mexico, Denmark, China, Malaysia, and in Bangladesh. His twenty years of understanding and experience has helped people on the path of professional achievement, career growth and personal fulfillment. He has been recognized by the international community, honored by the Rotary International and Junior Chamber International. Munir Khan’s client list include among others: US Economic Opportunity Commission, Small Business Administration of USA, Pepsi Cola Corporation, US AID, Marriott Corporation, BRAC, Grameen, Bayar Crop Science, Actel, Pfizer, UCB and many more. Munir won several sales and management development awards. He has appeared at many Radio and TV shows both in USA and in Bangladesh. Munir Khan is also the author of bestselling books like “Leadership Plain & Simple” & “Compass to Record-Breaking Sales Performance”. His other books are on its way to create new records. As many as fifty companies are benefited by his dynamic workshops in five countries and thousands of people have heard him as keynote speaker. Along with his consulting career, for the past 8 years, Munir have been assigned as adjunct faculty in the business education department of University of Phoenix and several reputed community colleges such as Porterville Community College of California, and The College of the Sequoias, California. Apart from it, Munir made appearances as guest faculty in well-known universities in Bangladesh, Malaysia, Mexico, China and Denmark.
Specialties:
- Organizational Restructuring & Re-engineering
- Transformational Leadership
- Organization Development (OD)
- Sales & Marketing
- Human Resource Development
- Operational Excellence and Soft-Skills Development
Sumdany Don
Chief Inspirational Officer, Don Sumdany - Facilitation & Consultancy
Sumdany Don is the Chief Inspirational Officer at Don Sumdany Facilitation & Consultancy. Don trains people to communicate with the customers effectively, build great teams, and inspire strong leadership among managers. The Class Valedictorian 2008 from ULAB, Don also conducts career build-up workshops at East West University (EWU), and the University of Liberal Arts Bangladesh (ULAB). He has conducted sessions in Dhaka University, JU, IBA JU, NSU, AIUB, BRAC, Manarat, ASA University and several others. He also offers corporate client training sessions for Bdjobs, Prothom-Alo Jobs, Business Express, and for Chartered Accountants in ICAB. Don also has his own live radio show called “Donspiration” at Colours FM 101.6 and he writes for The Daily Star and has his own weekly column called "Level Up with G. Sumdany Don" published every Thursday in the SHOUT magazine section. He is a “Neuro Linguistic Programming (NLP)” Trainer, NLP one-to-one Coach, and Timeline Therapist certified under the American Board of NLP, and trained by global NLP Master Coach, author and trainer from NLP Top Coach Asia (Thailand) Sebastian Leblond. He has also completed “Facilitation and Training Skills” with certified Master-trainer Sarah Krasker at the Master Trainer Institute (France). Also trained under global facilitator and brand marketing guru Trini Amador from BHC Consulting (USA). For over four years, Don had the privilege to work for Philip Morris International (PMI), a Fortune 500 Company and represented one of the top 10 global brands in the world.
Specialties:
- Communication
- Leadership, Team Building and Positive Thinking
- Presentation and Grooming
- Marketing and Sales
- Neuro Linguistic Programming (NLP)
- Career Development
Rupak Nasrullah Zaidi
Head of HR & Training, Prime Finance & Investment Limited
Rupak Zaidi is Training, Organization Development and HR specialist having more than 16 years’ experience in different industry. He has completed Masters in HRM Program under the University of Dhaka. He is a Professional International Member of Association for Talent Development [ATD, largest association for training & development worldwide], a member of Certified Professional Trainer Network, Canada & certified Trainer from City & Gild-UK. He is also member of American Management Association (AMA) and Society for Human Resource Management (SHRM), USA. He is also a Management Consultant accredited by Institute of Management Consultant Bangladesh. He received TOT from Mumbai-India and GIZ. Rupak attended as a speaker in International Conferences in India, Nepal and Sri Lanka. He also presented papers in different National and International Conferences. He is also guest faculty for leading Private Universities in Bangladesh. He has conducted training in different organization on different soft and hard skills and is an expert trainer in HR, Organization Development, Leadership, Customer Service and other soft skills. He has also exposure in Management Consulting. He did consultancy for more than 15 organizations regarding their HR & Compliance Audit. He also did management consultancy for Organization Restructuring and Development, HR Auditing, HR Setup. He also runs Assessment Center for different organizations. He is an HR Auditor and also a good motivational speaker. He is the Secretary General of Professional Society for Bangladesh [PSB]. He is also the fellow member of Bangladesh Society for Human Resources management [BSHRM] and member of Worldwide Trainers Forum.
Specialties
- Creating a Talent Management Program for Organization Excellence
- Design, Implement and Measure KPI
- Employee engagement
- Employee retention
- HR Competency: Mastery at the Intersection of People and Business
- Balanced Scorecard: Tool for navigating KPI Achievement
- Achieving HR Excellence through six sigma
- Manage your Boss: Create ideal working relationship
- Anger Management
- Business Focused HR: 11 process to drive result
- Get-Off your attitude: Change attitude, change life
- Creative, Low cost ways to raise morale, increase commitment and reduce turnover
- Lower Recruitment & Turnover Cost: The secret of profitability
- HR: The Business Partner
- Keeping Employees Accountable for Result
- Managing Your Manager: How to get Ahead with any type of Boss
- Proving the Value of HR: Why and How to Measure ROI
- Quick Team Building activities for Busy Managers
- Reinventing Talent Management
- Six Sigma for Managers
- Understanding, Designing and Implementing Competency Models in organization
- Successful team building tools
- Aptitude Test: Mastering of numerical, verbal and abstract test
- Essential Letters, Memos and Formats in HR & Admin
- HR Audit
- Business Communication
- Corporate Leadership
- Recruitment and Selection through Assessment Centre
- Psychometric test in Recruitment
- Mastery in Behavioral Interview questions
- Salesmanship in the 21st Century
- Customer Relationship Management
- Effective Sales Call Management
- Relationship based Sales Competencies
- Customer Service Excellence
- Corporate Communication
- Root Cause Analysis
- Problem Solving & Decision Making
- Think like CEO
- Emotional Intelligence for Professionals
- Emotional Intelligence for Sales Success
- Credit Risk Management
- SME Financing
- Negotiation Skills
- Conflict Resolution in the Corporate
- KPI Master Class
Mubir Mahmud Chowdhury
Co-Founder and Lead Consultant, Beyond Rationale, Founding Director & CEO, Humac Lab Ltd.
With over 12 years of professional experience, mainly working with Grameenphone Ltd., one of the leading multinational companies of Bangladesh, Mr. Md. Mubir M. Chowdhury is an expert in Customer Experience Management and Direct Sales.
He achieved his BBA and Executive MBA degrees from the Institute of Business Administration, University of Dhaka majoring in Marketing.
His strengths and achievements in brief:
Mr. Chowdhury is an expert in establishing and driving the NPS (Net Promoter System) to measure customer loyalty towards a brand as well as capture and mitigate major customer issues to improve overall customer experience.
As a Project Manager and a subject matter expert, he successfully managed and delivered the Net Promoter System Implementation project in GP, which was the largest non commercial project for GP and was considered as the largest and most complex customer centricity enhancement project in the whole Telenor Group.
He has designed and executed numerous engagement programs for customers as well as GP employees to improve customer centric mindset of the company employees as an enabler to become a truly customer centric organization.
He also has played key role in developing end-to-end Customer Experience strategy and setting up CEX goal for Grameenphone.
During his engagement with direct sales, he personally has created and managed different high value key accounts as well as successfully led teams to manage high volume corporate customer portfolio.
Over the time, he has achieved the following professional qualifications:
- Certified Lean Six Sigma Green Belt
- Grameenphone Certified Project Management Professional
- CBI-BITM certified trainer on Export Marketing Plan
Over the last decade of professional engagement, Mr. Chowdhury has acquired a good set of skills, to name a few:
- Customer Experience Management
- Net Promoter System (NPS) implementation and management
- Customer Experience framework planning and implementation
- Co-creation panel establishment and management
- Key Account Management
- Project Management
- Lean Six Sigma methodology (continuous improvement)
Syanzida Shermin
HR Consultant at AimPlus Consultants Ltd.
A Certified HR professional, self-motivated, responsible, reliable team player, and strong understanding of Complete HR Picture including experience in dealing with several National and International Audit and with the international Audit process (JCIA & ISO). With over 13 years of solid working experience on implementing global HR policy and systems in Multinational and local corporate is looking for any opportunity to take the HR practice of Bangladesh to a International level.
As a HR professional, who always been a key member of the organizations and contributes to the growth of company by formulating requisite policies and HR strategies and plays vital role to define the variables, setting up the core competencies to different level of people and the process of development by creating a developing and performance based culture in the organization; who also advice the allocation of manpower including the integrated system of hiring and attracting the right talent for the right position to retain a healthy and growing business.
Syanzida covers a wide array of Training and development programs related to personal development, leadership, core HR, customer service and many other soft skills area.
Farhana Hossain
Chief Consultant and Co-Founder, HR Hub
Farhana is the a recruitment consultant with over 13 years’ experience in varied fields which is backed by her bachelors and masters degree in Business studies with major in HRM. She worked with a number of well reputed companies such as Beximco Group, Center for Policy Dialogue (CPD), Dhaka Ahsania Mission, FutureLeaders, Windmill Group, Digital Construction Ltd. and Adaptive Enterprise Ltd. Farhana’s career story goes beyond the typical plot which eventually helped her fabricate the pillars of her confidence and knowledge about the diversified job scenario and working environment in Bangladesh. She loves working on the following area:
- Recruitment & Headhunting
- Training and motivation the youth
- Self-knowledge & self-grooming for job hunt
- Job-field reality analysis and planning
- Job hunting, resume and interview knowledge
- Attending to career issues, personal, familial and professional relationships that impact one another
- Motivational counseling
- Personal Development
- Meditation
“Having gone through a number of diversified industries in different layers of career have change me and having found something that absolutely suits me, I am a firm believer in the ‘self-assessment process.’ I believe we each have our ‘own particular fears’ and obstacles that seem to discourage us from making changes in our work-life. I want to help the youngsters gain the perspective they need to overcome obstacles and move forward in their lives..” – Farhana believes. She is obsessed about establishing fair HR practice in Bangladesh. Farhana believes in the new generation of human resources - the IT and internet-smart community - who will bring remarkable development in Bangladesh very soon.
Tauhid Ziauddin
Trainer, Career Development, Marketing & RMG Sector
Ziauddin is a successful marketing professional in the RMG sector as well as a very popular and enthusiastic educator in Business Studies field in Bangladesh. Having almost 15 years of diversified work experience with more than 6 years of teaching, training, career counseling and about 8 years of multitier know-how in the RMG sector, Ziauddin can be an example of a successful dynamic professional in Bangladesh.
At present Ziauddin is working as the Coordinator of Marketing in Hamid Fabrics Ltd. The previous 7 years of his career had been into teaching and training in the filed of business studies. He worked as Coordinator of Career Centers in University of Liberal Arts (ULAB) and Presidency University in Dhaka for a few years and also enjoyed teaching as Assistant Professor - Department of Business Administration, Dhaka City College. Ziauddin also have work exposure with well-reputed soft-skills training firm “FutureLeaders” as the Director of Business Development.
Skills and achievements:
- Developed high degree of interpersonal and management skills.
- Developed a wide network with educators from different educational institutes.
- Launched “Orientation to Higher Studies” - a soft-skills development course at Presidency University.
- Introduced “Skills4Life” (a soft-skills development course) at ULAB.
Ziauddin completed his MBA in marketing from London Institute of Technology & Research / Stamford College and his BBM from University of Mysore, India. Teaching is his passion and he makes learning fun to his students and had been very popular teacher during the teaching tenure of his career. His hobbies and interest list includes a wide range of activities like hiking; trekking, reading, lawn tennis, basketball and spending time with his family. Ziauddin is an avid lover of pets.
Farzana Yusuf
Trainer, Fashion & Textiles Design and Lifestyle Sector
Farzana Yusuf is an educator and national and international award winning Entrepreneur and Fashion Designer. She has been working in tertiary level design education in Bangladesh since 2001. She has been involved in developing the first ever MA program in Fashion in Bangladesh. Since its inaugural semester in 2010 she has been successfully coordinating and running the program. Her experience of working at the BGMEA Institute of Fashion and Technology (BGMEA University now) and the Shanto-Mariam University of Creative Technology- the two esteemed institutions of design education in Bangladesh has made her one of the top academicians in the field of Fashion Design in Bangladesh.
Farzana is educated in some of the top design institutions in the world - The Chelsea College of Art and Design in London, (MA Textiles Design) and from the National Institute of Fashion and Technology, NIFT, New Delhi. As a researcher, writer and excellent educator with international experience – Farzana is one of the most sorted after educator and practitioner in the field of fashion design in Bangladesh. She is very passionate about the design education and the future of fashion and lifestyle industry in Bangladesh. She is highly skilled with providing career guidance to aspiring designers with their education, portfolio preparation, collection development and preparation with career advancement in the design and lifestyle industry.
Some of her career highlights are as follows:
- The Bangladesh winner of the International Young Fashion Entrepreneur (IYFE) 2010, arranged and Awarded by the British Council, Dhaka.
- The Judges Special Commendation Award at the International Young Fashion Entrepreneur (IYFE) 2010, held in London, February 2010.
- Solely responsible for developing and updating one of the key design modules which helps the students to learn to create their final Fashion Design Collection, prepare a portfolio of work and develop an original body of written document on a relevant topic.
- Research Supervisor and advisor to the BAFD (Hons.) and the MA Fashion Design students at SMUCT.
- Design Residency at the University College Falmouth, UK. Awarded by the British Council, Dhaka.
- Former Joint Secretary National Crafts Council Bangladesh (2009-2011) and A member of the National Crafts Council Bangladesh (NCCB) A part of the World Crafts Council Asia Pacific Region.
Sahjabin Kabir
Founder, Deyalkotha
Graduate from Harvard School of Design
Sahjabin Kabir is an architect, urbanist and a social change maker. Her professional career is imbued with diversified work experiences of more than five years in different organizations locally and internationally specially at the United States. Upon completion of her Bachelor in Architecture from Bangladesh University of Engineering and Technology (BUET) with an ordinary CGPA, she enrolled herself in the Master’s Program in the Design School at HARVARD and MIT. Apart from academia, she participated in several trainings and conferences. She has immersed herself in numerous social and volunteer activities. She has founded the non-profits: Deyalkotha and SWA Foundation. Besides, she is working as a Director at National Association for Resource Improvement (NARI), where she was the Head of research on the on the project lead by World Bank IFC on Women Small and Medium Enterprises (SME) in Bangladesh. NARI has nominated her to participate in the Core Skill Development at the MZN International. Alongside she has attended different training programs on personal skill development, project proposal writing and project management. As an adviser to the Youth School for Social Entrepreneurs (YSSE), she works on the Youth Career Development in different fields. She is the member of Institutes of Architects Bangladesh (IAB), Bangladesh Poribesh Bachao Andolon (BAPA), Bangladesh Environment Network (BEN), Harvard Career Club, MIT Water Club and others. She has the travel experiences of more than 15 countries including Europe and the United Kingdom.
Training Topics:
- Career Development in the Non-Profit Sector and International Development
- Career Development in Women’s Small and Medium Entrepreneurship
- Personal Skill Development: time management, leadership, effective communication